Case Studies & Success

Explore our proven track record of deploying, customizing, and supporting enterprise software systems for leading organizations across Zambia.

Government / Transport

Zambia Railways Limited

SystemSage 300 ERP + Sage 300 People
Project Scale1,100 users, 800 workstations, payroll for 1,000 employees

Services & Customisations

ERP remodelling (2019), Norming Resource Manager, HR & Payroll implementation, ongoing support from 2020

Operational Outcome

Automated revenue/expenditure recording, enhanced financial reporting, automated procurement and HR processes

Government / ICT Regulation

ZICTA

SystemSage 300 ERP + Sage 300 People
Project Scale200 users, 150 workstations, 200 staff trained

Services & Customisations

3rd-party system integration (ASMS & TCI), upgrades, Year End processes, custom financial reports, support from 2016

Operational Outcome

Automated invoice/receipt data flows, eliminated manual data entry, enhanced HR & payroll management

NGO / Healthcare

CIDRZ

SystemNorming PSA HR & Payroll
Project Scale1,500+ users, 500+ staff trained

Services & Customisations

HR module, ESS portal, timesheet tracking, payroll, customisations, support from 2014

Operational Outcome

Full automation of HR processes for 1,000+ employees, web-based ESS access, time & labour tracking

Hospitality

InterContinental Hotel Lusaka

SystemSage 300 ERP + Sage 300 People + Business Intelligence
Project Scale100 users, 50 workstations

Services & Customisations

Opera/Micros POS integration, Purchasing Workflow & Funds Availability, BI reports, support from 2019

Operational Outcome

Seamless integration of hotel reservations and point-of-sale with accounting, automated procurement authorisation, one-click monthly BI reporting

Government / Investment

Industrial Development Corporation (IDC)

SystemSage 300 ERP
Project ScaleEnterprise Scale

Services & Customisations

Smart Invoicing implementation for IDC, Sage 300 Bank Integration for IDC

Operational Outcome

Automated bank reconciliation, streamlined tax compliance via ZRA-certified Smart Invoicing, and direct ledger integration.

Government / Education

Examinations Council of Zambia (ECZ)

SystemSmart Invoicing / Payment Gateway integration
Project ScaleEnterprise Scale

Services & Customisations

Fees Collection Integration

Operational Outcome

Streamlined collection of examination fees through an integrated payment and invoicing system.

Government / Postal Services

Zambia Postal Services Corporation (Zampost)

SystemERP integration with Post Global system
Project ScaleEnterprise Scale

Services & Customisations

Post Global Integration

Operational Outcome

Integrated postal operations system with core ERP for improved operational data flow.

Technology / Talent Development

BootUp Africa

SystemRecruitment Central (Norming platform)
Project ScaleStaff & Candidate scale

Services & Customisations

Recruitment Central Deployment

Operational Outcome

End-to-end recruitment and onboarding workflow, with new-hire data flowing directly into HR/payroll records.

Education

Mulungushi University

SystemSwiftCart POS
Project ScaleCampus-wide retail scale

Services & Customisations

SwiftCart POS Customisation

Operational Outcome

Customised point-of-sale deployment for a campus/retail environment.

Certificates of Completion

Verified project delivery and client sign-offs demonstrating reliability and trust.

CIDRZ

HR & Payroll System Implementation

Project Period: 01/02/2014 – 31/07/2014

Signed by: Anthony Musaluke, Chief Operating Officer

Cactus Financial Services

ERP, HR & Payroll System Implementation

Project Period: 01/07/2014 – 31/10/2014

Signed by: Chanda Bukankala, Chief Financial Officer

Mulungushi University

Sage 300 ERP & HR/Payroll Deploment

Project Period: Commenced 01/10/2013

Signed by: Derrick Chilemba, Bursar

Infratel Corporation Limited

Sage ERP Finance & Procurement Modules, Budget System & Smart Invoicing Integration

Project Period: Completed 25/03/2020

Signed by: Zeko Mbumwae (CIO) & Jeffey Chirwa Chola (FM)

Water Resources Management Authority (WARMA)

Payroll & HR Modules Deployment

Project Period: Completed Project Delivery

Signed by: Finance Manager

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