Ensure uninterrupted operations. We handle proactive system monitoring, security configurations, database backups, and SLA-driven user support.
Comprehensive tech support to keep your staff productive and operations smooth.
We continuously scan your network, servers, and ERP infrastructure for potential glitches, addressing them before they impact work.
Implement multi-layered defense lines, regular software patch updates, access logs, and protect company intellectual property.
Automated, encrypted daily backups of accounting and database files to both local and offsite cloud storage vaults.
Get fast access to certified systems administrators for desktop troubleshooting, hardware configurations, and network setups.
Why forward-thinking firms outsource system maintenance to our certified team.
Focus on running your business while Mupuma manages hardware, network patches, and software updates in the background.
We define clear Service Level Agreements, promising rapid response times for general queries and emergency server restoration.
Our technicians hold direct certifications from industry leaders including HP, Sage, and major database/OS providers.
Say goodbye to unexpected, expensive hardware failures. Our managed IT services are billed at flat, predictable rates.
Real-world examples of our ongoing managed IT services and SLA support relationships.
Mupuma provides ongoing managed IT and database support to Zed Mobile, ensuring constant availability, troubleshooting, and continuous data synchronisation for their Smart Invoicing systems.
Get in touch with our managed support team for quick troubleshooting or to discuss customized IT SLA pricing.